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Terms of Service & Privacy Policy

Comprehensive legal documentation for Stonewood Global's principal trading operations in global procurement and supply.

Document Contents

Effective Date January 22, 2026
Document Version 3.0
Applicable To All Customer Relationships

Privacy Policy

Stonewood Global ("we," "our," or "us") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our principal trading and global procurement services.

Information Collection

We collect information necessary to execute our principal trading operations, including:

  • Business contact information (name, title, company, email, phone)
  • Product specifications and procurement requirements
  • Information for commercial relationship establishment
  • Communication records and transaction correspondence
  • Technical data from website usage (cookies, IP address, browser type)

Use of Information

We use collected information exclusively for legitimate business purposes:

  • Executing our principal trading operations and fulfilling supply agreements
  • Establishing and managing supplier relationships under our name
  • Negotiating and entering into purchase contracts with suppliers worldwide
  • Managing global procurement projects and supply chain operations
  • Improving our trading services and website functionality
  • Complying with legal obligations and regulatory requirements

Information Sharing

We may share your information with:

  • Our Suppliers: Only to the extent necessary for us to fulfill our purchase contracts and supply obligations
  • Service Providers: Third parties who assist in our operations (logistics, quality control, etc.) under strict confidentiality agreements
  • Legal Authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security & Retention

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Terms of Service

These Terms of Service govern your commercial relationship with Stonewood Global as a principal trader in global procurement and supply. By engaging our services, you agree to be bound by these terms.

Our Principal Trading Model

Stonewood Global operates as a principal buyer and supplier of goods. We purchase products under our own contracts with suppliers and resell them to our customers. We take title to all goods, assume ownership risks, and invoice customers directly. Our revenue is derived from the margin embedded in our supply pricing, which covers our global procurement expertise, risk management, and value-added services.

Service Scope

Our principal trading services encompass:

  • Global supplier identification and direct contract establishment
  • Market analysis and strategic procurement execution
  • Supplier due diligence and capability assessment
  • Contract negotiation and purchase order placement
  • Supply chain management and fulfillment coordination
  • Quality control management and compliance oversight

Customer Responsibilities

As our customer, you agree to:

  • Provide accurate and complete information about your supply requirements
  • Review and accept our commercial proposals and pricing
  • Comply with payment terms under our supply agreements
  • Maintain appropriate insurance for received products as end-user
  • Provide timely feedback on product specifications and requirements

✅ Principal Trading & Liability

Given our position as principal trader in global procurement, the following liability provisions apply to our operations:

Principal Capacity Declaration

Stonewood Global acts exclusively as principal in all transactions. We purchase goods under our own name, take legal title, and assume associated ownership risks. We are the buyer of record with all suppliers and the seller of record to our customers. We do not act as intermediary, broker, or payment processor for third parties.

Liability Limitations

Aggregate Liability Cap: Our maximum aggregate liability for any claims arising from our supply of goods shall be limited to the total contract value of the specific goods giving rise to the claim, or $100,000 USD, whichever is less.

Excluded Damages: We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or reputational harm.

Principal-Supplier Relationship

All purchase contracts for goods are established directly between Stonewood Global and the supplier. We are the contractual party responsible for payment to suppliers and assume the associated credit risk. Goods may ship directly to customers, but legal ownership transfers from us to the customer upon fulfillment of our supply agreement terms.

Procurement Due Diligence Standard

We exercise professional diligence in supplier selection, market analysis, and procurement execution. However, we do not guarantee supplier performance beyond our contractual remedies as principal buyer. Our liability is limited to our obligations as seller under our supply agreements with customers.

International Trade Compliance

We manage international trade compliance in our capacity as principal exporter/importer. However, customers remain responsible for compliance with end-use regulations, product standards, and local laws in their jurisdiction. We provide necessary documentation for customs clearance but do not guarantee specific regulatory outcomes.

✅ Supplier Management & Performance

Principal Role in Supplier Relationships

As principal buyer, we manage all supplier relationships directly. We establish purchase contracts, set quality standards, and manage performance. In the event of supplier disputes, we exercise our contractual rights as the purchasing party and pursue remedies directly with the supplier.

Performance Monitoring & Quality Control

We monitor supplier performance against our purchase contract specifications, timelines, and quality standards. We conduct quality inspections and implement corrective actions as principal buyer. We will notify customers of material deviations that affect delivery schedules or specifications.

Remedial Actions & Supply Assurance

In cases of supplier non-performance, we will:

  • Exercise our contractual remedies as principal buyer
  • Source alternative supply to fulfill our customer commitments
  • Manage quality issues through our established inspection protocols
  • Pursue claims against suppliers under our purchase contracts

Our primary obligation is to fulfill our supply agreements with customers, utilizing our position as principal to manage supply chain risks.

Documentation & Supply Chain Transparency

We maintain comprehensive documentation of our supplier contracts, quality inspections, and supply chain transactions. This documentation forms the basis of our principal trading operations and is available to customers to the extent necessary to demonstrate compliance with our supply agreements.

✅ Commercial Terms & Pricing

Our commercial terms reflect our principal trading model, with pricing that incorporates our procurement expertise, risk management, and value-added services.

Pricing Structure

All-In Supply Pricing: Our quoted prices include our purchase costs, global procurement services, risk management, and margin. We provide single-invoice billing for goods and services. Pricing may be structured as:

Fixed Price Contracts: Pre-determined price for defined goods and delivery terms. Ideal for projects with clear specifications and timelines.

Market-Linked Pricing: Pricing tied to market indices with agreed adjustment mechanisms for longer-term supply arrangements.

Service-Embedded Pricing: Comprehensive pricing that includes value-added services such as quality inspection, logistics management, and compliance documentation.

Payment Terms & Conditions

  • Invoices are payable within 30 days of receipt unless otherwise agreed
  • Late payments may incur interest at 1.5% per month or the maximum rate allowed by applicable law
  • All prices are quoted and payable in United States Dollars (USD) unless otherwise specified
  • Payment is made directly to Stonewood Global for goods supplied
  • We do not collect, forward, or process payments on behalf of third parties

Expenses & Additional Costs

Unless otherwise specified in our supply agreement, our pricing includes standard procurement and delivery costs. Extraordinary expenses (including specialized testing, expedited logistics, or unique compliance requirements) will be communicated and approved in advance.

Payment Security & Methods

We accept standard commercial payment methods including bank transfer, letter of credit, and secured payment platforms. All payments are made to Stonewood Global entity as principal trader. We do not accept payments designated for third parties.

✅ Dispute Resolution, Force Majeure, Indemnification

Dispute Resolution Process

Step 1: Informal Negotiation (30 days): Parties shall first attempt to resolve disputes through good-faith negotiations between designated commercial representatives.

Step 2: Mediation: If unresolved after 30 days, parties shall engage in mediation with a mutually agreed mediator. Mediation costs are shared equally.

Step 3: Arbitration: Any remaining disputes shall be resolved by binding arbitration under the International Chamber of Commerce (ICC) Rules. The arbitration shall be conducted in English in London, England.

Force Majeure

Neither party shall be liable for failure or delay in performance due to circumstances beyond reasonable control, including: natural disasters, war, terrorism, pandemics, government actions, trade embargoes, sanctions, supply chain disruptions, labor disputes, or utility failures affecting international trade ("Force Majeure Events").

Upon occurrence of a Force Majeure Event, the affected party shall promptly notify the other party and make reasonable efforts to mitigate impacts. If the Force Majeure Event continues for more than 60 days, either party may terminate the affected supply agreement without liability.

Indemnification

Customer Indemnity: You agree to indemnify, defend, and hold harmless Stonewood Global, its affiliates, and personnel from and against any claims, damages, losses, or expenses arising from: (a) your use of supplied products beyond specified applications; (b) your breach of these terms; or (c) your violation of applicable laws or regulations.

Our Indemnity: We agree to indemnify, defend, and hold you harmless from and against any claims arising from our breach of supply agreement warranties or our gross negligence in providing goods.

Procedure: The indemnified party shall provide prompt written notice of any claim, allow the indemnifying party to control defense and settlement, and provide reasonable assistance at the indemnifying party's expense.

✅ Governing Law and Enforceable Disclaimers

Governing Law & Jurisdiction

Governing Law: These terms and any disputes arising from our supply of goods shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction: Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of London, England. Both parties consent to personal jurisdiction in these courts.

Enforceable Disclaimers

Principal Trader Status: Stonewood Global operates exclusively as principal buyer and supplier. We do not act as agent, broker, or intermediary. All transactions are executed in our name and for our account.

Supply Performance Disclaimer: While we exercise professional diligence in procurement, we do not guarantee uninterrupted supply, fixed pricing beyond contract terms, or immunity from global market fluctuations.

Market Conditions Disclaimer: Our procurement is based on market conditions, supplier capabilities, and regulatory frameworks at the time of purchase. These factors may change due to market dynamics, geopolitical events, or other external factors.

International Trade Disclaimer: We manage trade compliance as principal exporter/importer, but customers are responsible for compliance with end-use regulations and local laws in their jurisdiction.

Payment Disclaimer: All payments are made to Stonewood Global as principal trader. We do not collect, hold, or forward client funds for third parties.

General Provisions

  • Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
  • Assignment: Customers may not assign rights or obligations without our prior written consent. We may assign our rights to affiliates or successors.
  • Waiver: Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
  • Entire Agreement: These terms, along with any formal supply agreement, constitute the entire agreement between parties regarding the subject matter.
  • Amendments: We may update these terms periodically. Continued engagement of our services after updates constitutes acceptance of revised terms.
  • Notices: Formal notices must be in writing and sent to our registered address or your last known business address.

Contact Information

For questions about these Terms of Service or Privacy Policy, contact:

Stonewood Global
Legal & Compliance Department
Email: legal@stonewoodglobal.com
Website: https://stonewoodglobal.com